Following the recent events related to the coronavirus COVID-19 and the recommendations issued by the local authorities, at Kitazato-Dibimed we are adopting the necessary measures to protect the health of our employees and partners, and at the same time guarantee the continuity of our regular business operations with customers and suppliers.
To this end, we have a large stock of products to meet the regular demand of our customers and distributors. Kitazato vitrification media are usually received every week at our facilities, and even under normal circumstances we always have a minimum stock of the other Kitazato products to meet 2 to 3 months of existing demand to guarantee availability and quality. These other products include CryoTop, Reproplate, OPU needles and ET catheters.
In addition to the constant monitoring of the authorities’ recommendations, our company has begun to enable remote access to all its work tools and data, which are used daily by our different corporate departments with the aim of guaranteeing the normal operation of all our activity, including remote operations by our employees.
Likewise, we are training additional personnel to manage logistics and shipments in order to be able to face possible future eventualities without reducing our level of service.
Among the additional preventive measures adopted, we have limited travel and face-to-face meetings to strictly the minimum required, replacing these with phone calls, emails and videoconferences.
These measures are part of our Contingency Plan established to guarantee the normality in our services provided will protecting the health of all.
We are at your complete disposal for any further information through our usual communication channels or firstname.lastname@example.org